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Transactions
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Knowing transactions are made up of code sets, which are
comprised of data elements, let's look at how this comes together
to make a standard transaction.
Up to this point, most standard transactions have been
defined, but more research is taking place for additional
standard transactions. Following is what has been established
thus far:
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Health Claims or Equivalent Encounter Information
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Standard Transaction Form: X12-837 - Health Care Claim
This transaction is subdivided based on the provider type
submitting the claim. It is similar to the UB-92 or the HCFA
1500. In some managed care agreements, not all of the
information in this standard transaction is needed. If the two
entities agree on transmitting less than the full transaction,
data can be sent and received while maintaining HIPAA
compliance. However, either entity is not obligated to accept or
send more than the maximum data set for this standard
transaction.
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Claims Payment and Remittance Advice
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Standard Transaction Form: X12-835 - Health Care Claim
Payment/Advice Standard
This standard transaction carries significantly more data the
usual paper advice. If the payer and provider agree, the
transaction can also be sent to a provider through a bank to
carry additional information regarding fund transfer, similar to
an ATM transaction. If this option is used, a contractual
agreement with the bank should be used to ensure HIPAA privacy
and security standards are maintained.
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Healthcare Claims Status
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Standard Transaction Form: X12-276/277 - Health Care Claim
Status Request and Response This form is a tracking device
for submitted claims. This form has limited use and the main
benefit is the ability to check claim status with plans or payers
without the need of email or telephone interaction.
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Coordination of Benefits
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Standard Transaction Form: X12-837 - Health Care Claim
Yes, coordination of benefits utilizes the Health Care Claim
form, but includes some additional data to allow a primary payer
to send a second X12-827 to the next payer in line. It is
expected, but not mandated, that each payer processing the claim
will send the provider an X12-835 (payment and remittance advice)
informing the provider of claim progression. However, the final
rule for transactions does not mandate a specific process for
coordination of benefits; therefore plans and payers can decide
when they want to use the transaction.
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Referral Certification and Authorization
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Standard Transaction Form: X12-278 - Health Care Services
Review - Request for Review and Response
As expected, this form is used for referral certification and
authorization. This form should alleviate the time delay and
inaccuracy produced by paper or manual inquiries.
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Enrollment and Disenrollment in a Health Plan
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Standard Transaction Form: X12-834
This standard transaction can be used for enrollment or
disenrollment in a health plan. Because its use goes beyond the
healthcare industry, it can also be used to update coverage
regarding life insurance, disability, or retirement. Using
integration with a payroll application would allow updates to be
done each payroll period.
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Premium Payments
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Standard Transaction Form: X12-820
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Eligibility for a Health Plan
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Standard Transaction Form: X12-270/271
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Other Transactions
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Transactions for First Report of Injury and Claims Attachments
are not covered in the final rule. Continued discussion is
occurring to further define these transactions and how the
standards should be constructed.
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What are the technical needs to create, transmit, and
maintain these standards?
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Now you know which transactions are standardized and which
electronic forms should be used, how do you go about getting the
proper hardware and software to integrate these new processes?
Actually, that's a customized answer that your office will need
to determine.
HIPAA compliance is about having proper processes and
protections in place and not exactly a hardware issue. For
instance, you can't necessarily go to the store and buy a HIPAA
compliant hard drive. There is not a standard system that will
bring a universal HIPAA solution, because every organization will
need to address different issues for HIPAA compliance, based on
current technologies and work processes. This can be seen as an
advantage since it gives you the freedom to choose which
technologies, vendors, and products you wish to employ for your
business, as opposed to being forced to buy specific software and
hardware as mandated by someone unfamiliar with your
operations.
Questions that should be addressed to assess HIPAA compliance
are related to how your hardware and software support the HIPAA
requirements. For instance, is your billing software able to
receive the maximum data set for each standard transaction? Are
passwords and secure servers used to protect the confidential
individually identifiable information? Can your software
transmit a standard transaction using the proper data
elements?
A good approach for assessing your hardware and software needs
is to review the final rule for transactions and codes sets, and
check off the requirements that you meet while creating a list of
those that need additional resources for compliance. For
example, you may not need the high-end security features that a
hospital may employ to maintain security, but you may need a
larger "name" field to accept a maximum data set.
Following are some key points to consider when assessing your
software and hardware vendor.
- Are the software enhancements, updates, or upgrades necessary
to implement the organization's HIPAA compliance plan included in
the cost of support and/or maintenance?
- Does the vendor guarantee the availability of support and/or
maintenance for a specified minimum number of years?
- Is the software scalable?
- If the software has security features, are they compatible
with the organization's HIPAA compliance strategy?
- If the software does not contain security features, are
customizations available to create such features? If so, at what
cost?
- If currently licensing software from the prospective vendor,
how responsive is the vendor to the organization's maintenance,
customization and support requirements?
- How long has the vendor been in business?
- Is the vendor financially viable?
- What is the likelihood that the vendor will be acquired during
the term on the contract?
If you decide to use an Application Service Provider (ASP), a
clearinghouse, or any third party vendor to maintain your billing
and/or records, it is highly suggested that you review their
HIPAA compliance strategy. Subcontracting does not relieve you
of the responsibilities dictated in the final rules. Under HIPAA
regulations, the business associate contracted to process your
claims, or perform any process covered by HIPAA, is seen as an
extension of your business.
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Code Sets
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As previously discussed, code sets are codes used to encode
data elements, such as tables of terms, medical concepts, medical
diagnostic codes, or medical procedure codes. This includes both
the codes and their descriptions. Code sets are determined by
using currently established coding publications. Following is a
list of code sets that are employed with a description of how
they can be used for HIPAA purposes:
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American Medical Association's Current Procedural
Terminology, Fourth Edition (CPT-4)
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Used for:
- Physician services
- Physical and occupational therapy services
- Radiologic procedures
- Clinical laboratory tests
- Hearing and vision services
- Transportation services, including ambulances
- Other medical diagnostic procedures and healthcare services
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International Classification of Diseases,
9th Edition, Clinical Modification (ICD-9-CM), Volumes
1 and 2
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Used for:
- Diseases
- Injuries
- Impairments
- Causes of diseases
- Causes of injury
- Other health problems and their manifestations
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International Classification of Diseases, 9th Edition,
Clinical Modification (ICD-9-CM), Volume 3
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Used for:
- Hospital reporting of diseases, injuries, and impairments as
related to prevention, diagnosis, treatment, and management
- Nonacute facilities cannot use this code set, rather the
appropriate code must be reported from the CPT-4, or the Health
Care Financing Administration Common Procedure Coding System
(HCPCS).
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Health Care Financing Administration Common
Procedure Coding System (HCPCS)
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Used for:
- Substances
- Equipment
- Supplies (such as medical supplies)
- Orthotic and prosthetic devices
- Home medical equipment
NOTE: Level III local codes are in the process of abolishment
and will not be accepted as part of this code set.
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National Drug Codes (NDC)
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Used for:
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American Dental Association's Current Dental Terminology (CDT)
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Used for:
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Individual Identifiers
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Another facet of administrative simplification is
identifiers. These are alphanumeric or numeric codes that
establish an individual identity for providers, employers, health
plans, and possibly individual healthcare recipients.
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National Provider Identifier (NPI)
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A ten digit numerical code issued to providers for correlation
of data. Although the NPI is unique for each provider, it does
not contain embedded data that would reveal specific information,
such as site location or specialty type.
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Employer identification Number (EIN)
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A nine digit numeric code administered by the Internal Revenue
Service, to identify employers.
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Health Plans
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An identifier for health plans has not been established
currently, but one is expected in the near future.
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Individual Identifier
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Due to privacy issues, the possibility of an individual
identifier for healthcare recipients is still undergoing debate.
Currently, individual identifiers are on hold until privacy
legislation can be passed.
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Time Is Money
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Compliance with HIPAA mandates governing transactions and
codes sets is October 16, 2002. This is an important date to
remember for those planning on reaping the benefits of electronic
data interchange. It is also the date on which non-compliance
begins to result in severe fines and penalties. Despite the
looming doom of penalization, the surmised benefits of
significantly decreased financial expenditure and improved
customer service should keep you heading towards the electronic
environment.
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